Information to keep in mind if you need to cancel an order
Once you place an order, it goes straight into processing to ensure quick and smooth delivery. Unfortunately, this means we can’t cancel it afterward. But no worries—you can still request a refund! Simply follow the instructions on our Returns & Refunds page or reach out to our customer service team, who are always happy to assist you. Just submit a request here and choose "Ecommerce" from the drop-down menu.