Your Profile and Account
- why is a twinkly account required to use the app? (twinkly pro & plus)
- how can i recover my twinkly account’s password? (twinkly pro & plus)
- how can i delete my twinkly account? (twinkly pro & plus)
- how can i unsubscribe from newsletter? (twinkly pro & plus)
- how can i turn off app push notifications? (twinkly pro & plus)
Presales & Product Information
- what's twinkly pro? (twinkly pro)
- what's twinkly plus? (twinkly plus)
- what are the compatibility criteria between twinkly pro, plus and retails? (twinkly pro & plus)
- what are the differences between Twinkly pro, plus, and retails? (twinkly pro & plus)
- what’s the meaning of rgb, rgbw, and aww led profiles? (twinkly pro & plus)
- how do i calculate the right amount of leds for my decoration? (twinkly pro & plus)
Your Twinkly Pro&Plus devices
- what's twinkly pro power line and spi controller (wi-fi)?
- what's twinkly pro power line and spi controller (ethernet)?
- what's twinkly plus controller? (twinkly plus)
- what’s twinkly pro 1500eth? (twinkly pro)
- what’s twinkly pro 400 wi-fi controller? (twinkly pro)
- what’s twinkly pro ethernet controller box? (twinkly pro)
Using the Twinkly App
- what is the twinkly app and twinkly account for? (twinkly pro & plus)
- what features can i enable from the control panel? (twinkly pro & plus)
- what is the meaning of the device menu? (twinkly pro and plus)
- how do i connect my twinkly pro and plus device to twinkly’s direct wi-fi?
- how can i control my twinkly device out of my wi-fi network range? (twinkly pro ethernet, twinkly plus and lightwall)
- how do i update the firmware? (twinkly pro, twinkly plus & Lightwall)
Effects Features
- what’s the effects gallery? (twinkly pro & twinkly plus)
- how do i create my effects using the fx-wizard? (twinkly pro & plus)
- how do i enable carousel mode? (twinkly pro & plus)
- how do i create my effects playlist? (twinkly pro & plus)
- how to delete an effect from the controller (twinkly pro & twinkly plus)
Layout
Grouping Twinkly devices
Webapp
- what’s the twinkly pro web app? (twinkly pro ethernet, twinkly plus and lightwall)
- how do i create and manage a project through the web app? (twinkly pro ethernet, twinkly plus and lightwall)
- how do i scheduled an event through the web app ( Twinkly Pro, Twinkly Plus and Lightwall )
- what’s the web app gallery? (twinkly pro ethernet & Lightwall)
- how the web app import tool works? (twinkly pro, twinkly plus and lightwall )
Compatibility & Integrations
- what is the DMX/artnet protocol and what it is used for? ( Twinkly pro, twinkly plus and lightwall)
- can i use my twinkly pro and plus devices with razer chroma? (twinkly pro & plus)
- can i use my twinkly pro and plus devices with apple home kit? (twinkly pro & plus)
- can i use my twinkly pro and plus devices with twinkly music? (twinkly pro & plus)
- can i use my twinkly pro and plus devices with amazon alexa? (twinkly pro & plus)
- can i use my twinkly pro and plus devices with google home? (twinkly pro & plus)