Ledworks SRL is committed to managing ticket support for various components until no later than what is stated by the manufacturer (Espressif) of the Wi-Fi/BT module on which all Twinkly devices are based.
A detailed roadmap is as follows: https://www.espressif.com/en/products/longevity-commitment
All the following models utilizing ESP32-WROOM-32E have a support period until: JAN 1st 2028
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- TWSxxxxxx-xx, TMD01USB, TWIxxxxxx-xx,
- TWWxxxxxx-xx, TWCxxxxxx-xx, TWRxxxxxx-xx,
- TWGxxxxxx-xx, TWFxxxxxx-xx, TWWTxxxxxx-xx,
- TWCxxxxxx-xx, TWPxxxxxx-xx, TWLxxxxxx-xx,
- TWFLxxxxxx-xx, TWDxxxxxx-xx, TWTxxxxxx-xx,
- TWC9xxxxxx-xx, TWS14xxxxxx-xx, TWPLxxxxxx-xx,
- TWTTxxxxxx-xx, TWNxxxxxx-xx, TW-TBC004-600 (PGT750STP),
- TW-TBC004-750 (PGT750STP)
All the following models utilizing ESP32-WROVER32-E have a support period until: JAN 1st 2028
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- TWPLUSxxxxxx-xx, TWDJxxxxxx-xx, TWQxxxxxx-xx
All the following models utilizing ESP32-S3-MINI have a support period until: JAN 1st 2033
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- TWKxxxxxx-xx,
The official Twinkly IOS/Android application shall provide support for security-related matters until JAN 1st 2033
Below is the recap of the cybersecurity tickets:
| # | Date | Description | Status |
| 1 | |||
| 2 | |||
| 3 |