How can I recover my Twinkly account’s password? (Twinkly PRO & Plus)

Procedure to retrieve your Twinkly Account's password

Applies to all the devices associated with your Twinkly Account.


You can recover (or change) your password by clicking on the Forgot Password section in the Login screen.

Enter the email address associated with your Twinkly account and click OK: you will receive an email with instructions on how to recover your password!

HubSpot Video

Important note:

If you need to change your account email instead, see this article

If your account is associated with your Apple ID or Facebook account, you won't need to follow the password recovery process, because the log-in is automatic, with no entry request.

Please note that both features only work if your phone or tablet is properly associated with an Apple or Facebook account.

If you do not remember your Apple or Facebook account password, you can recover it directly through the iPhone settings (for Apple ID) or Facebook App.


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