To make sure you choose the product that best suits your needs, we recommend following these simple steps before completing your purchase.
1. Find the right product
Use the search bar or browse the categories on Twinkly.com to find the product you're interested in.
2. Choose the correct product variant
Once you're on the product page, you'll be able to select the available variants.
Power plug
Based on your geolocation, the website will automatically display the plug types available for your country. However, we always recommend checking that you've selected the correct plug before placing your order.
The available plug types are:
Plug A – United States
Plug F – Europe
Plug G – United Kingdom
Plug I – Australia and New Zealand
3. Select the LED count and cable color
For products available in multiple sizes, you can choose the desired LED count directly on the product page.
Some products also allow you to select the cable color.
As a general guideline:
Europe, United Kingdom, and Australia/New Zealand: most Twinkly Strings feature a black cable.
United States: most Twinkly Strings feature a green cable.
Please note that some product families use different cable colors by design. For example:
Transparent cable: Icicle, Curtain and selected other
White cable: Net, Flex, Permanent Lights, and selected other products.
We recommend checking the cable color carefully before completing your purchase.
4. Review the technical specifications
At the bottom of every product page, you'll find the complete Technical Specifications section.
This section includes important information such as:
Product dimensions
String length
Number of LEDs
Cable color
Power supply specifications
Indoor or outdoor suitability
Other technical details specific to the product
Reviewing these specifications before placing your order is the best way to ensure you're purchasing the product that perfectly matches your needs.
If you need any further assistance, please do not hesitate to contact our User Satisfaction Team.