Twinkly orders are shipped from different fulfillment warehouses depending on the destination country or region.
Europe & United Kingdom: orders are shipped from a warehouse located in Italy
United States: orders are shipped from a warehouse located in the United States
Australia: orders are shipped from a warehouse located in Australia
New Zealand: orders are shipped from a warehouse located in New Zealand
This allows us to ensure faster delivery times and more efficient logistics for each market.
Whether import taxes or customs duties apply depends on the destination country of your order.
No import taxes or customs duties are applied to orders delivered within the European Union, the United States, Australia, or New Zealand.
Orders shipped from our Italian warehouse and delivered outside the European Union (like United Kingdom, Norway,)
If your order is shipped to a non-EU country, it may be subject to import taxes, customs duties, or other local charges, depending on the destination country's regulations and the type of product purchased.
Twinkly is not able to predict whether these charges will apply or estimate their amount, as they are determined by the customs authorities of the destination country.
Please note: Any import taxes, customs duties, clearance fees, or similar charges are the sole responsibility of the customer.
If you have any questions about potential import costs, we recommend contacting your local customs office before placing your order, as they will be able to provide the most accurate and up-to-date information.