Insight into the compatibility and grouping of products from different ranges or different editions
Twinkly PRO Ethernet Incompatibility
Twinkly PRO Ethernet is not compatible with Twinkly PRO Wi-Fi, Twinkly Plus, or Twinkly Retail products. This means you cannot create groups that mix these systems, nor can you use Retail Strings with PRO controllers.
Twinkly PRO Wi-Fi and Twinkly Plus Compatibility
Twinkly PRO Wi-Fi and Twinkly Plus are compatible with Twinkly Retail products, allowing you to create groups through the Twinkly App. However, be aware that differences in colors and brightness may occur due to variations in the LEDs used in these products.
Grouping Retail and Plus Devices
When grouping Retail and Plus devices together, the group will function as if it consists solely of Retail devices, adopting all Retail-specific functionalities. As a result, Plus devices will lose their advanced features, and the group will not be manageable through the WebApp. However, if the group is composed exclusively of Plus devices, it will be fully manageable via the WebApp. Note that LightWall is always included with Plus, as the controller and firmware are identical.
Creating Multi-Controller Groups
You can create multi-controller groups, but only with controllers of the same model. For example:
- PLC Controllers can only be grouped with other PLC Controllers.
- SPI Controllers can only be grouped with other SPI Controllers.
Important Note on Mixed Installations
When using products from different ranges (e.g., Twinkly PRO/Plus and Retail) on an Android operating system, the Twinkly App will allow you to control Retail or Plus devices, but other devices will appear grayed out and will not be controllable.
For optimal performance and compatibility, it’s recommended to use controllers and lights within the same product range.