If your product is found to be defective during the applicable warranty period, Twinkly will help you find the most appropriate solution.
Depending on the nature of the issue and the applicable consumer protection laws, you may be entitled to:
A replacement product.
A refund, where applicable.
In some cases, rather than replacing the entire product, Twinkly may also provide technical assistance through a repair solution. For example, if only a single component has failed (such as a power supply or another replaceable part), we may send the necessary spare part to restore your product to full functionality.