Skip to main content
Twinkly Help Center
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Help Center
  2. Your twinkly devices
  3. Troubleshooting

Troubleshooting

  • how do i reset my twinkly device?
  • how do i reset my twinkly music?
  • what do i do if my twinkly device won’t switch on?
  • what do i do if my twinkly device is on but stuck?
  • why does my twinkly device randomly turn on or off?
  • how can i solve a connection problem on a device that has already been connected in the past?
  • what to do if twinkly setup was successful, but the lights won't respond to commands?
Help Center Help Centre home page Twinkly S.r.l, Via Tortona 37, 20144 Milano (MI), Italy