Product information
- what's the difference between gold & silver, multicolor and multicolor + white edition?
- what are the differences between generation i and generation ii?
- what’s the controller, and what does it do?
- what do the various colors of lights on the twinkly controller mean?
- what is the meaning of the device menu?
- how do I calculate the right amount of leds for my decoration?
First-time use
- how do i set up my generation II device?
- how do i set up my generation i device?
- how do i set up my twinkly music?
- how do i set up my twinkly flex?
- how do i set up my twinkly line?
- how do i configure twinkly squares?
Compatibility and integrations
- can i use my twinkly device with apple home kit?
- Home Kit can’t find or control my Twinkly lights — What can I do?
- can i use my twinkly device with siri?
- what is homey and how does the integration with twinkly work?
- can i use my twinkly device with amazon alexa?
- Alexa can’t find or control my Twinkly lights — What can I do?
Troubleshooting
- how do i reset my twinkly device?
- how do i reset my twinkly music?
- what do i do if my twinkly device won’t switch on?
- what do i do if my twinkly device is on but stuck?
- why does my twinkly device randomly turn on or off?
- how can i solve a connection problem on a device that has already been connected in the past?