How do I update the firmware? (Twinkly PRO & Twinkly Plus)

Updating the firmware when necessary is very important for the correct functioning of your device.

Applies to Gen I and Gen II devices, Twinkly PRO and Twinkly Plus.

 

First  time firmware update process for PRO Ethernet Controller Box(1000)

Once you have added a device through the APP and the ROUTER, you are now authorized to UPDATE the firmware.
Connect to the TWINKLY_XXXXX in your network settings. (pro-tip- the last part of the MAC address will match the SSID in your Wi-Fi list)
Connect and use the password Installer(with a capital I)
Refresh your Device list and it will ask you to UPDATE the firmware. It will let you know when it is done.

Subsequent updates will be offered automatically and can be performed in the same way as Twinkly, Twinkly Plus, and Twinkly PRO 1500.

How to proceed

The app alerts you whenever a firmware update is available.


To update your firmware, simply click on the alert, which you will find on the bottom of the Device page or the exclamation point icon next to the current firmware version.

Remember that to update the firmware, you have to be connected to the network, trying to get as close as possible to the router, or proceeding with a direct connection.


If the app doesn't offer automatic firmware update:

  • restart the app
  • uninstall and reinstall the app

HubSpot Video

Useful tips:

The last part of the MAC address will match Twinkly direct network SSID in your Wi-Fi list

 


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