Procedure to retrieve your Twinkly Account's password
This article refers to Twinkly Generation I & II.
How do I recover my Twinkly account password?
You can recover your password by clicking on the “Forgot Password” section on the Login screen.
Enter the email address associated with your Twinkly account and click OK: you will receive an email with instructions on how to recover your password!
How do I change the password for my Twinkly account?
To change your password, open the Twinkly app and go to your Profile menu. Select Password & Security, where you can manage your account credentials, including changing your email address and password. Follow the on-screen instructions to complete the process.
Tip & Trick: If you registered your account with an email address or one you can no longer access, you can first change your email address in the Password & Security section. Once you've updated it to a valid email address you can access, you can verify your email and earn your profile badge! 💡
How does it work if I log in via Facebook profile or Apple ID?
If your account is associated with your Apple ID or Facebook account, you won't need to follow the password recovery process, because the log-in is automatic, with no entry request, owhever, both features only work if your phone or tablet is properly associated with an Apple or Facebook account.
If you do not remember your Apple or Facebook account password, you can recover it directly through the iPhone settings (for Apple ID) or Facebook App.