Which are the parts you can replace and how can we help you with this.
Applies to Twinkly Generation I and Generation II devices
Please note that not all the parts of your Twinkly devices can be replaced.
What can be substituted?
- Twinkly power supply
- Twinkly Festoon set broken bulbs
What can't be replaced?
- Individual Twinkly LEDs
- Twinkly controller
Keep in mind that the breakage or the failure of a single LED does not affect the performance of the entire set.
Even if you can't replace it, your Twinkly device will continue to work perfectly: don't map the broken LED or hide it with other decorations, and everything will be great!
Finally, if you need a specific spare part, contact us through our online form and, according to your case, we will suggest the most suitable and fast solution.
Not found what you were looking for? Contact us.